Warranty Policy

What is the Warranty Policy for Titan Watches?

All titan watches come with a 2-year Warranty policy. For Fastrack and Sonata we have 1 year warranty. The following conditions will be checked before providing Warranty:

  • The watch has not been repaired elsewhere
  • Warranty only for the internal mechanism such as repair or replacement of internal components, not replacement with another watch
  • Replace the battery within the warranty period (1 year for battery warranty)
  • Warranty is only valid when the watch has a valid warranty book/Order confirmation from Titan Bangladesh and has complete information such as: watch code, place of sale, date of purchase, buyer information and must be in specified warranty period.
  • Warranty period is calculated from the date of purchase recorded on the warranty book/Order confirmation from Titan Bangladesh

**** Conditions not covered by warranty:

  • There is no warranty for indirect consequences of the user's improper use of the watch
  • No warranty for watches that have been repaired at non-genuine locations
  • No warranty for external parts such as: shell, glass, wire, beads, ... External parts are repaired for a fee with the customer's consent.

Service centers can be located:

  1. Titan and Fastrack
    Shop No. 328, Dhaka New Market, Azimpur, Dhaka, 1205, Bangladesh.
  2. Titan And Fastrack
    Shop No. 1, Ground floor, Polwel Carnation,Mymensingh Highway, Dhaka, 1230, Bangladesh